Full service
15.07¢
per kWh, 2025 average revenue
$159.94 / month at 1,061 kWh
Price −2.6% from 2024
Investor Owned · 1,527,825 residential customers · North Carolina
Why is my Duke Energy Progress electric bill so high?
EIA respondent: Duke Energy Progress - (NC). Reviewed October 14, 2026. Also searched as Duke Energy.
In 2025, Duke Energy Progress reported 1,527,825 residential full service customers under the EIA name Duke Energy Progress - (NC). Average revenue was 15.07¢ per kWh. The average monthly bill in that filing was $159.94 for 1,061 kWh.
15.07¢ is above North Carolina's 2025 statewide residential average of 14.00¢. In July 2026 the state residential price was 15.16¢, versus 13.37¢ a year earlier (+13.4%). The utility number is a 2025 annual average. The state number is one later month. They answer different questions.
From 2024 to 2025, the average monthly bill for full service changed +1.4%. Average use changed +4.1% and average price changed −2.6%. Holding the 2024 price fixed, the usage change accounts for $6.42 a month. The price change, applied to 2025 usage, accounts for −$4.21.
EIA Form 861, 2025 final · Reviewed October 14, 2026
EIA Electric Power Monthly, Table 5.6.A · Reviewed October 14, 2026
The rate on the record
Investor-owned base rates are usually set in a state docket. Riders can change outside a full rate case. Average revenue per kilowatt-hour is total residential revenue divided by residential sales. It is not a tariff schedule.
| Service | Customers | Price | Monthly use | Monthly bill | Vs 2024 price |
|---|---|---|---|---|---|
| Full service | 1,527,825 | 15.07¢ | 1,061 kWh | $159.94 | −2.6% |
EIA-861 sales to ultimate customers, 2025 final, compared with 2024 · Reviewed October 14, 2026
By state
| State | Service | Customers | Price | Monthly bill |
|---|---|---|---|---|
| NC | Full service | 1,383,941 | 15.19¢ | $158.90 |
| SC | Full service | 143,884 | 14.09¢ | $169.91 |
Audit the full service average
Revenue 2,932,306.1 thousand dollars. Sales 19,454,269 MWh. Customers 1,527,825. Cents per kWh = revenue ÷ megawatt-hours × 100. Monthly bill = revenue × 1,000 ÷ customers ÷ 12.
Why a Duke Energy Progress bill moved
Usage and price pulled in opposite directions
Duke Energy Progress reported a full service average of $159.94 a month in 2025, +1.4% from $157.75 in 2024. Holding the 2024 price fixed, the usage change of +4.1% is worth $6.42 a month. The price change of −2.6%, from 15.47¢ to 15.07¢, is worth −$4.21 on 2025 usage.
Above the North Carolina average
15.07¢ per kWh is above North Carolina's 2025 residential average of 14.00¢. July 2026 in the state was 15.16¢, versus 13.37¢ a year earlier (+13.4%). The utility figure is a full year of average revenue. The state figure is one later month. A household that uses more than 1,061 kWh will not land on $159.94.
One full-service average
1,527,825 residential customers were on Duke Energy Progress full service in 2025, at 15.07¢ per kWh. That average folds in the customer charge and whatever riders the utility booked as residential revenue. It is not the last block on a tiered tariff.
Duke Energy Progress multi-year request is not a final order
North Carolina Utilities Commission, NCUC filing of November 20, 2025. The same November 20, 2025 Form 8-K says Duke Energy Progress filed its own PBR case that day. Year 1 was about $528 million (10.9 percent), then about $200 million (4.1 percent) in year 2, totaling 15.1 percent, net of a proposed production-tax-credit rider, with rates requested no later than January 1, 2027. Duke's… The rate-case section has the full citation.
Season
The 2025 monthly average for this Duke Energy Progress service was 1,061 kWh, and the North Carolina residential average was 1,044 kWh. A single month can sit far from either figure. Compare kilowatt-hours with the same month last year before you treat the whole increase as a rate hike.
Time-of-use is already on the EIA schedule
EIA's 2025 dynamic-pricing file shows residential time-of-use activity at Duke Energy Progress, with 39,004 residential customers enrolled in dynamic pricing. The expensive window is in the tariff, not in that enrollment count. Shifting a dishwasher or an EV charger only helps if you are actually on that schedule.
EIA-861 2025 and 2024 residential sales · Reviewed October 14, 2026
Rate cases and hikes
pending · NCUC filing of November 20, 2025
Duke Energy Progress multi-year request is not a final order
The same November 20, 2025 Form 8-K says Duke Energy Progress filed its own PBR case that day. Year 1 was about $528 million (10.9 percent), then about $200 million (4.1 percent) in year 2, totaling 15.1 percent, net of a proposed production-tax-credit rider, with rates requested no later than January 1, 2027. Duke's customer page illustrates a typical 1,000 kWh DEP bill moving from $163.84 to $186.95 on January 1, 2027 (+$23.11) and another $6.59 on January 1, 2028 if the request were approved as filed.
The North Carolina legislature's March 31, 2026 report lists the DEP case as pending. A later settlement dollar amount specific to DEP was not in the DEC exhibit reviewed here.
Duke Energy Carolinas and Progress rate-case page (North Carolina Utilities Commission) · Reviewed October 14, 2026
Assistance
LIHEAP is the federal bill program, and the state contact list is the place to start. A Duke Energy Progress income discount, medical baseline, or budget-billing rule was not retrieved from North Carolina Utilities Commission. That offer needs verification.
LIHEAP program · State and territory contacts · Duke Energy Progress site
The company homepage is linked for navigation. Program rules on that site were not reviewed. Needs verification.
LIHEAP · Reviewed October 14, 2026
How to lower the bill
- Read the kilowatt-hours against this filing's average of 1,061 kWh a month. If your use is the thing that moved, the dollar total can rise on an unchanged rate.
- On the statement, separate the base energy charge from fuel or rider lines. A rider can move the total in a month when no new base-rate order exists.
- Match this month's weather to last year's same month. A mild comparison month makes an ordinary bill look like a hike.
- Start with LIHEAP for North Carolina (https://www.acf.hhs.gov/ocs/map/liheap-map-state-and-territory-contact-listing). A Duke Energy Progress discount beyond that program needs verification.
- 39,004 residential customers were already on a dynamic price in the 2025 EIA file. If you are one of them, the window on the tariff is the lever. If you are not, calling the utility to discuss the schedule is the first step, not shifting load you are not being charged extra for.
- If the read is marked estimated, the next actual read can true the account up or down. The tariff rule for that true-up needs verification.
Full service at the 2025 average price
| Monthly use | Estimated bill |
|---|---|
| 500 kWh | $75.35 |
| 750 kWh | $113.03 |
| 1,000 kWh | $150.70 |
| 1,500 kWh | $226.05 |
| 2,000 kWh | $301.40 |
Usage times the average price. At very low use, a real bill is often higher because a fixed customer charge does not shrink. The tariff needs verification.
Questions people ask
Why is my Duke Energy Progress electric bill so high?
In 2025, Duke Energy Progress reported 1,527,825 residential full service customers under the EIA name Duke Energy Progress - (NC). Average revenue was 15.07¢ per kWh. The average monthly bill in that filing was $159.94 for 1,061 kWh. 15.07¢ is above North Carolina's 2025 statewide residential average of 14.00¢. In July 2026 the state residential price was 15.16¢, versus 13.37¢ a year earlier (+13.4%). The utility number is a 2025 annual average. The state number is one later month. They answer different questions. From 2024 to 2025, the average monthly bill for full service changed +1.4%. Average use changed +4.1% and average price changed −2.6%. Holding the 2024 price fixed, the usage change accounts for $6.42 a month. The price change, applied to 2025 usage, accounts for −$4.21.
What was Duke Energy Progress's average residential rate?
Using 2025 EIA-861 revenue and sales, the full service average was 15.07¢ per kWh. Average use was 1,061 kWh a month and the average bill was $159.94. This folds in whatever customer charges and riders the utility reported. It is not the marginal rate on your tariff.
Did Duke Energy Progress raise rates?
North Carolina Utilities Commission NCUC filing of November 20, 2025 (pending): Duke Energy Progress multi-year request is not a final order. Separately, the EIA average price moved −2.6% from 2024 to 2025. The annual average and the docket are not the same document.
What bill assistance can Duke Energy Progress customers ask about?
LIHEAP is the federal program for home energy bills (https://www.acf.hhs.gov/ocs/programs/liheap). Duke Energy Progress may also offer an income-qualified discount, budget billing, or a medical baseline. The current offer, income cutoff, and how to apply need verification on the utility site and with the state LIHEAP office and North Carolina Utilities Commission.
Are data centers why this bill went up?
Large computing load is raising U.S. electricity demand, and regulators can later recover new generation and wires costs from customers. EIA has not published a dollar line that isolates data centers on this utility's residential bill. That pass-through needs verification.