Public data desk WhyIsMyBill
Menu

Municipal · 29,754 residential customers · North Carolina

Why is my Town of Apex electric bill so high?

EIA respondent: Town of Apex- (NC). Reviewed October 14, 2026.

In 2025, Town of Apex reported 29,754 residential full service customers under the EIA name Town of Apex- (NC). Average revenue was 16.72¢ per kWh. The average monthly bill in that filing was $127.38 for 762 kWh.

16.72¢ is above North Carolina's 2025 statewide residential average of 14.00¢. In July 2026 the state residential price was 15.16¢, versus 13.37¢ a year earlier (+13.4%). The utility number is a 2025 annual average. The state number is one later month. They answer different questions.

From 2024 to 2025, the average monthly bill for full service changed +33.8%. Average use changed −15.8% and average price changed +58.9%. Holding the 2024 price fixed, the usage change accounts for −$15.08 a month. The price change, applied to 2025 usage, accounts for $47.24.

EIA Form 861, 2025 final · Reviewed October 14, 2026

EIA Electric Power Monthly, Table 5.6.A · Reviewed October 14, 2026

Full service

16.72¢

per kWh, 2025 average revenue

$127.38 / month at 762 kWh

Price +58.9% from 2024

The rate on the record

Municipal residential rates are often set by a city board, not the state commission. Needs verification. Average revenue per kilowatt-hour is total residential revenue divided by residential sales. It is not a tariff schedule.

2025 residential averages by EIA service type
Service Customers Price Monthly use Monthly bill Vs 2024 price
Full service 29,754 16.72¢ 762 kWh $127.38 +58.9%

EIA-861 sales to ultimate customers, 2025 final, compared with 2024 · Reviewed October 14, 2026

Audit the full service average

Revenue 45,482.3 thousand dollars. Sales 272,026 MWh. Customers 29,754. Cents per kWh = revenue ÷ megawatt-hours × 100. Monthly bill = revenue × 1,000 ÷ customers ÷ 12.

Why the bill spikes

Season

The 2025 monthly average in North Carolina was 1,044 kWh. A hot or cold month can sit far from that. Compare kilowatt-hours with the same month last year before you blame the rate.

EIA-861 average bill file, 2025 · Reviewed October 14, 2026

A rate change

The full service average moved +58.9% from 2024. That is not the same thing as a new commission order. North Carolina Utilities Commission is the public docket desk.

North Carolina Utilities Commission · Reviewed October 14, 2026

Fuel and rider charges

Retail prices bundle generation, delivery, and other costs. A fuel adjustment or rider can move the total without a new base-rate case. The rider names on a Town of Apex bill need verification.

EIA, prices and factors affecting electricity prices · Reviewed October 14, 2026

Time of use

EIA's 2025 dynamic-pricing schedule shows residential time-of-use activity, with 43 residential customers enrolled in dynamic pricing programs.

EIA-861 dynamic pricing, 2025 · Reviewed October 14, 2026

Estimated reads

Needs verification If the statement says the read is estimated, the next actual read can true the account up or down. The rule is in the utility's tariff, which is not stored here.

Rate cases and hikes

Needs verification No rate case for Town of Apex has been reviewed for this page. Orders and pending dockets are public at North Carolina Utilities Commission. Investor-owned base rates are usually set in a public docket. Municipal and cooperative rates may be set by a city or a co-op board instead. Which body sets this utility's rates needs verification.

North Carolina Utilities Commission · Reviewed October 14, 2026

Assistance

LIHEAP helps with home energy bills. Start with the federal program page and the state contact list. A Town of Apex discount, budget-billing plan, or medical baseline needs verification.

LIHEAP program · State and territory contacts

LIHEAP · Reviewed October 14, 2026

How to lower the bill

  1. Read kilowatt-hours first. If use is up, the dollar total can rise on an unchanged rate.
  2. Check whether the read is actual or estimated. The true-up rule needs verification in the tariff.
  3. If a supplier or aggregator is also on the account, add that charge to the utility charge.
  4. Ask about budget billing and an income-qualified discount. Eligibility needs verification.
  5. If you are on time-of-use, move flexible load out of the expensive window. Confirm the window on the tariff.

Full service at the 2025 average price

Monthly use Estimated bill
500 kWh $83.60
750 kWh $125.40
1,000 kWh $167.20
1,500 kWh $250.80
2,000 kWh $334.40

Usage times the average price. At very low use, a real bill is often higher because a fixed customer charge does not shrink. The tariff needs verification.

Open the estimator · Check two months of your own bill

Questions people ask

Why is my Town of Apex electric bill so high?

In 2025, Town of Apex reported 29,754 residential full service customers under the EIA name Town of Apex- (NC). Average revenue was 16.72¢ per kWh. The average monthly bill in that filing was $127.38 for 762 kWh. 16.72¢ is above North Carolina's 2025 statewide residential average of 14.00¢. In July 2026 the state residential price was 15.16¢, versus 13.37¢ a year earlier (+13.4%). The utility number is a 2025 annual average. The state number is one later month. They answer different questions. From 2024 to 2025, the average monthly bill for full service changed +33.8%. Average use changed −15.8% and average price changed +58.9%. Holding the 2024 price fixed, the usage change accounts for −$15.08 a month. The price change, applied to 2025 usage, accounts for $47.24.

What was Town of Apex's average residential rate?

Using 2025 EIA-861 revenue and sales, the full service average was 16.72¢ per kWh. Average use was 762 kWh a month and the average bill was $127.38. This folds in whatever customer charges and riders the utility reported. It is not the marginal rate on your tariff.

Did Town of Apex raise rates?

The full service average price changed +58.9% from 2024 to 2025, from 10.52¢ to 16.72¢. That is average revenue per kilowatt-hour, not a commission order. No 2025–2026 order for this utility was retrieved for this page. A separate rider can still move a single month.

What bill assistance can Town of Apex customers ask about?

LIHEAP is the federal program for home energy bills (https://www.acf.hhs.gov/ocs/programs/liheap). Town of Apex may also offer an income-qualified discount, budget billing, or a medical baseline. The current offer, income cutoff, and how to apply need verification with the state LIHEAP office and North Carolina Utilities Commission.

Are data centers why this bill went up?

Large computing load is raising U.S. electricity demand, and regulators can later recover new generation and wires costs from customers. EIA has not published a dollar line that isolates data centers on this utility's residential bill. That pass-through needs verification.

Nearby utilities

Rate-hike alerts

A placeholder only. Submitting does not create an account, send email, or store the address.